Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced at its Consona Connect 2012 user conference that Toray Resin Company (Toray Resin), a Michigan-based manufacturer of resins with a plant in Shelbyville, Ind., has been awarded a 2012 Summit Award for its use of Consona’s plastics industry-specific software, DTR ERP.
Toray was selected in large part because of its remarkable growth and resilience, even during economic uncertainty.
Toray Resin used the DTR ERP solution to achieve the following results: Reduced inventory from 75- to 90-day supply to 50-day supply with no missed shipment deadlines Managed a 40 percent increase in business volume with no customer service or purchasing staff increases Not a single collection problem during the recession, thanks to tight customer and credit management Honored with an award from corporate headquarters, Toray Industries, Co., due to outstanding cash flow management ‘Despite our steady growth, we have not had to hire any additional customer service or purchasing employees to handle the increased volume,’ said Yo Graham, Sr. Operations Manager/sr. IT Manager at Toray Resin. ‘DTR ERP is very user-friendly, and we don’t need extra people to enter data and maintain the system because our users are able to do more than they could before.
‘ ‘We’re thrilled to honor Toray Resin with a Summit Award at Consona Connect 2012,’ said Jeff Tognoni, CEO, Consona. ‘Toray’s use of the solution is a great example of how a company can use all their resources – people and technology-to gain efficiencies and maintain growth.’ About Consona’s Summit Awards At every user conference, Consona Corporation hands out Summit Awards to recognize customers that demonstrate excellence in utilizing both core and add-on Consona solutions to reinvent their business, achieve a strong return on investment in a relatively short period of time, improve overall business performance, or show steady business growth and a passion for implementing and mastering new technologies.
About Consona Corporation Consona Corporation is a worldwide leader in providing CRM and ERP software and services for companies of all sizes. Consona is dedicated to becoming a valued business partner by helping each and every customer continuously improve business processes over time. Toward this mission, Consona invests in the people, processes, technology and tools needed to provide its customers with a unique combination of customer care; product fit; a broad range of consulting, IT and business services; and industry expertise. Consona serves more than 4,500 customers worldwide and across a variety of industries. Battery Ventures VI LP and Thoma Bravo LLC jointly own Consona. For further information, visit www.consona.com, e-mail infoATconsona.com, or call (888) 8 CONSONA.